Downtime
Delays in receiving emails
Started 27 Jan at 10:23am GMT, resolved 28 Jan at 06:00pm GMT.
Resolved
We have fully restored email services and migrate to a different provider.
Re-appeared
We have managed to restore partial service, however we are still being heavily limited. This means emails may continue to be held and delayed.
Resolved
Some of the emails that have been sent throughout the day are still queued on our previous provider and we will be working hard to retrieve those emails and deliver them to the target recipients using the new service that we're in the middle of implementing.
Please get in touch with our customer support team for more details or if you need further help.
Updated
We're once again experiencing issues with sending emails and we're looking into our alternatives for sending emails. We should be able to provide an update soon.
Updated
Emails have resumed to be sent, although we're still not able to deliver queued emails that have not been sent in the past few hours due to the email provider issue.
We will update you as soon as we have news on the pending emails that are still to be sent.
Updated
Our administration and engineering teams are investigating the issue and will report back with an update as soon as possible.
Created
Outbound emails sent from Fliplet Apps and Studio via integrations, components, Communicate JS APIs and Data Source Hooks are currently on hold due to an issue with our Email provider.